Have questions? We have answers!
If you don't find the answers to your questions here, please feel free to call us at (864) 661-2394, email us at: [email protected]
or ask us during your next visit.

Do you guarantee your services?

YES! Our unconditional guarantee is:
you receive the best service ever or it's free.

How do I choose the right stylist for me when I’m a new client?

We have a range of talent. The best thing to do when scheduling is to let the front desk coordinator know what you’re looking for in a stylist, so they can match you with the best choice. It’s always a good idea to look around while you’re there and see the kind of work the other stylists are doing. You may see someone who you just like their vibe. People match up according to different things. It could be personality, fashion sense or even just the ability to get them in and out quickly.

What’s wrong with running into a "quickie" place for a trim?

I can't tell you how many "trims" we repair or straighten out. We have a different mindset than the average salon stylist. You have to think about what you're leaving on the head and not what you're removing. It doesn't matter if you cut ¼ inch or 12 inches. Remember, you are paying for what is left on your head, not what is swept up. Hair is like material. You wouldn't buy a dress too long or too wide. This is the only outfit you wear every day for roughly 6 weeks, so when you look in the mirror, you'd better love it. It's worth it to invest in a great cut!

FAQs On Hair Salons Duncan SC...


What happens if I want to try another stylist within the salon? Sometimes it can be awkward.

We have an open chair policy. Many clients hop around and see different stylists. Sometimes it just works with their schedule or maybe they just have fun with it. Whatever the case, we just want you to come back. It’s totally about the client enjoying their visit.  

Is there really a difference in cheap and professional brand shampoos and conditioners?

ABSOLUTELY! Cheaper shampoos tend to be more aggressive on the hair removing too much of the natural oils from the strands leading to less manageability, a dryer texture and flyaways. Adversely, cheap conditioners leave too much behind on the hair masking the effects of the shampoo leaving the hair weighed down and less responsive to styling. A great professional shampoo will gently cleanse your locks leaving them full and moisturized. High-end conditioners will smooth and nourish your hair only as much as needed then rinse clean never leaving heavy residues behind.  

Why are products so important? What’s the big deal? 

We are style experts and specialize in helping you look your best. I don’t know anyone who doesn’t enjoy looking their best. In order for us to fill the never-ending tall order of requests, like extra volume, shine, manageability, definition, color preserving, no frizz, holding power (the list goes on), we have to use professional products. On average, you wash, condition, blow dry, flat iron, curl or whatever 30-50 times before we see you again and that either supports or deteriorates that beautiful hair you just received in the salon. Your home regimen greatly dictates the performance and longevity of your style. Products give you the ability to change your look without getting a new cut or color. Everyone deserves a great shampoo, conditioner and 1 structure product to control the hair. Most people go at least 2 months before they need anything again so that’s really only a few times a year that you’ll need to buy something. We carry Kenra, Sexy Hair and Matrix retail produucts.  

Is there a difference in blow dryers and brushes?

Yes. Just because 2 dryers say 1800 watts doesn't mean they have the same power. It’s like a Porsche vs. a Volkswagen. Both can go 100 mph, however, the Porsche can do it much easier and efficiently. You pay for the quality of the motor. A strong dryer can cut your styling time in half. It will create much more body and volume for lifeless hair or smooth down curly, frizzy or unruly hair quicker. Brushes can help or hinder the styling process. Ceramic barrels conduct the heat which helps bend and curl the hair. You can take slightly larger sections and pull through it without difficulty because the ceramic slides along the strands more easily. Also, they can smooth and straighten hair provided you don’t roll the brush too much. Natural bristle brushes (boar hair) are created to smooth and straighten hair and they really increase the shine. They are great for the hair as well as the scalp. It is easier to get the tension you need to make curly hair straight because natural bristles grab better. The only downfall is you can potentially get them tangled if you take too big of a section or are in a hurry. Whichever brush you choose, always direct the airflow down the hair shaft towards the ends as this will eliminate frizz and static. After your styling session, finish with a cool blast from your dryer running your hands throughout to loosen up the look. A great blow-dry should look airy and tousled, not stuck too perfectly in place like a helmet.  

Don’t want your highlights to look like a brass quartet, huh? Keep hair brass-free by shampooing and conditioning hair with products designed for color-treated hair. 

FAQs On Hair Coloring Duncan SC...


What is hair painting?

The evolution of an old French coloring method called balayage where the color is painted directly to the hair without the use of foils. It allows us ultimate freedom to customize color, eliminate streaky lines and creates the softest regrowth possible. Colors seem to melt together. It mimics the natural hues you would see in a child’s hair. Definitely the most current and artistic approach to applying color in the world today. We are truly able to respect the maintenance schedule of each person whether it’s 4 weeks or 4 months.

What color shade should I use?

That depends.
  • Are you just touching up? Use Root Touch-Up to perfectly match your current color, even if it’s not a Clairol color.
  • Looking to go lighter? Do as the tortoise does and take it slow. A.k.a. don’t go any more than 2 shades lighter than your current color. If you have medium brown hair, aim for a lighter brown before going blonde. Enjoy a few weeks as a brunette (they may be your last, after all) and then go for another shift into blonde-zone. 
  • Looking to go darker? Don’t go all hare with your hair. Stick with that turtle and make slow, steady shifts. Stay within two shades of your starting color and ease into brunette territory. 

My highlights tend to get brassy. Help!

Don’t want your highlights to look like a brass quartet, huh? Keep hair brass-free by shampooing and conditioning hair with products designed for color-treated hair. 

How do I fix my hair if I mess up when coloring at home?

The color turned out too dark.If you don’t want to wait for the color to fade naturally, try a clarifying shampoo (NOT one meant for color-treated hair) the day after you color. It will help some of the color wash out, leaving you with a lighter tone.
The color turned out too light. Get a box of the same brand one shade darker and re-color, but keep the color on for HALF of the recommended time. Check your color every 5 minutes and rinse when you think the color is dark enough.
The color is too red.Try coloring with a shade of brown that is of the same color level as the red you used. Keep it on for five to ten minutes, and tada! Still red, but a more toned down version.
I have patchy spots!The solution is pretty simple here: just color your hair one more time, paying special attention to the blotchy bits. Next time, opt for two boxes of color instead of one to ensure every strand is covered.

Would I Make a Good (Insert Color Here)?

Almost anyone can go darker, blonder or red, the key is in finding the right shade to complement your skin tone.

There are a few rules of thumb to follow:

  • If you were blonde or red as a kid, you'd likely look good in that color as an adult.
  • Considering going from light to dark? Try washing your hair and seeing how it looks against your skin. Wet hair is always darker than dry hair.
  • Try on wigs to see if that platinum, red, or blonde hair suits you.
  • Never make a drastic change on your own, enlist a professional's help.
  • Because you are using a professional, you don't have to worry about whether you're a cool or a warm or whether the color you've chosen would brighten your complexion or wash it out.

Should I Get Highlights or All-Over Color?

There's no easier way to brighten a face than adding face-framing highlights. All-over color can look gorgeous on women who want to go light or want to cover up gray. You can do a mix of both, but never try that on your own. A professional will know how to double-process your hair without damaging it.
And if you are opting for highlights, consider balayage, which is my hair color vehicle of choice and looks more natural than foils on my hair. And keep in mind that highlights aren't only for blondes.